We are currently looking for an Arabic speaking Customer Service professional to join our company immediately. Your duties will be as below: - Take inbound phone calls and address customer questions and potential concerns. - Resolve customer complaints and questions. - Responsible for the entire customer service experience. - Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacture’s specifications. - Effectively communicate to the customer the timeline of repair and maintenance. - Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele.
Dubai, United Arab Emirates
Customer Service and Call Center
Jordan; Lebanon; Morocco; Palestine; Syria; Tunisia