May 20, 2017
Hotel or Entity Sofitel Dubai The Palm Resort & Spa Managed hotel City DUBAI State Northern UAE Country United Arab Emirates Located on the prestigious Palm Jumeirah, Sofitel The Palm, Dubai is a Polynesian themed resort, comprising 361 contemporary rooms & suites and 182 serviced residences. The luxury beachside hotel offers a large variety of dining options with 8 restaurants and 7 lounges including French, Chinese and Seafood restaurants. The wide array of leisure facilities includes a So Fit health club, a 2,500 sqm So Spa, 2 tennis courts, a private beach, a night club and entertainment activities for families. A unique destination on Dubai's Palm Jumeirah, the resort strikes an elegant balance between luxurious facilities, a relaxed Polynesian island feel and Sofitel's sophisticated French art de recevoir. Discover the hotel Contract Job Level Job Job Fixed-term contract: No Status Full Time Anticipated Start Date 05-06-2017 Skills Level of Education Bachelor / Licence Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English (Primary tongue) Essential and optional requirements Excel Word Key tasks •To provide a safe working environment and professional service at all times. •To handle guest and ambassador inquiries in a courteous and efficient manner and report guest complaints and problems to the Recreation Manager and Director of Spa & Recreation if no immediate solution can be found. Follow up with guests. •To have a thorough understanding and knowledge of all hotel related services and products, in order to make recommendations to hotel guests. •Continuously maintain and service all equipment related, or assigned, to the department, as specified in equipment manuals. •Identify and maintain continuous contact with internal and external suppliers. •Compiles data for and prepares required records and routine, statistical and / or technical reports. •Implement Fitness programs & assessment procedures. •Create and organize duty roster, maintaining always a permanent working program. •Is responsible for keeping professional secrecy and responsibility for the preservation and transmission of any kind of information that come in contact (faxes, identity cards or documents clients, correspondence, registration cards etc.).. It is not allowed to transmit information to guests or colleagues. •To be aware of scheduled functions, group, or VIP arrivals and special events. •To be flexible with work hours. •To assist supervisor with assignments. •To respond to any changes in the Security Department function as dictated by the hotel. •To be fully conversant with first aid. •To be familiar with the hotel’s alarm system, emergency plans and procedures for lost and found items. •To comply with safety regulations and procedures, and ensure that all team guests of the hotel observe safety precautions and use safety equipment. •Alerts the Chief Security Officer/ Duty Manager/ Manager on Duty/Director of SPA and Recreation/Hotel Manager/ General Manager on any emergency at the Fitness Centre area. •To carry out any other reasonable duties as assigned by the Recreation Manager and Director of Spa & Recreation.
Sofitel Dubai - United Arab Emirates