Dubai Recruitment Dubai - United Arab Emirates
Jan 22, 2017Full time
Date Posted: 2016/11/23 05:51:08 Expiry Date: 2017/01/22 Ref. JB3589456 Post Share Tweet Operations Officer / Sr. Operations Officer (SME Operations) Job Description To authorise customer requests whilst ensuring delivery of quality service to internal and external customers, by adhering to TAT, SLA & internal (Operating Procedures) and external (Central Bank) guidelines laid down Accountabilities • Check and authorize all operational tasks assigned as per the desk duties/ operating procedures. • Skill set in vetting of SME, commercial, corporate documents including agreements and constitutional documents (Officer) • System/Admin knowledge of limit setup functionality for SME/Corporate segments (Sr Officer) • Ensure that control mechanisms are followed, daily reports are verified and all periodical returns assigned are prepared, verified and dispatched within scheduled time. • Ensure staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures. Skills Knowledge Supervisory skills Good oral and written communication Experience 2 - 3 years’ experience (preferably in supervisory roles) in Banking field.