Ershaad Recruitment Mussaffah ICAD - Abu Dhabi - United Arab Emirates
Jan 23, 2017Full time
Performs a broad variety of highly responsible, confidential and complex administrative processes and duties for the Chairman’s office. Acts as a liaison with Board of Directors, regulatory compliance standards, other departments, staff, subsidiary companies and external constituents. Ensure the efficient absolute service delivery excellence for the Chairman’s office . Roles & Responsibilities: • Ensures the priority scheduling and consistent, on-time delivery of stakeholder expectations for the Office of the Chairman. • Provides executive assistance to the Chairman by ascertaining the priority of inbound documents, requests and communications, and undertakes requisite action(s) and ensures orderly disposition of the task. • Serve a VIP customer service excellence role in maintaining the Chairman’s calendar. • Coordinate and establish high-level, complex conference calls, board and management meetings, special events and travel arrangements; serve a critical role in maintaining bilateral lines of communication across The office of the Chairman and MD, senior executives, board members, shareholders, middle management and administrative staff. • Provide accurate bilateral translations between the company and Executive Council, Sheikh, Government entities ensuring integrity of messages. Orchestrate preparation and timely dissemination of company Shareholder Reports, Executive Committee Reports, reports and slide presentations for board meetings. • Provides superior administrative support to Chairman, including correspondence, coordination, communications and problem resolution. • Renders appropriate recommendations to the The Chairman, MD, CEO and the, based upon visibility and exposure of the role • Provide input to Document Archiving processes and systems. • Conduct comparative research, analysis and reporting internally and externally • Allocate available resources to enable successful task achievement and KPI performance; co-ordinate office staff activities to ensure maximum efficiency • Ensure security, integrity and confidentiality of all data • Co-ordinate schedules, appointments and bookings • Handle customer inquiries and complaints • Maintain a safe and secure working environment Capabilities: Business capabilities • Critical thinking and analysis competencies • Expedited problem solving and crisis mitigation • Planning and Organizing, Excellent Management Communication and Interactive skills, Strong • Organizational skills and administrative skills . Interpersonal skills • Advanced written and verbal communication skills • At least business-level command of both English and Arabic, written and spoken • Demonstrated skills in building and maintaining strong relationships with internal and external stakeholders • Great understanding of policies, procedures & work methods • Strong computer skills • Excellent organization skills • Ability to undertake triage and prioritize conflicting requests Education • Bachelor or Master Degree in Business Management, 8-10 years’ of progressive experience in the field of office management and effective communication skills in Arabic & English.